Explore our FAQ for the answers you need about Iannone Design.
You've got questions? We have answers.
WHAT IS YOUR LEAD TIME?
All of our furniture is made to order and our standard lead times are 8-12 weeks. Some items may differ so be sure to check the individual product pages for specific lead times. Need something sooner? Ask us, we may be able to accommodate your schedule.
Do you offer trade discounts?
Yes, please contact us for more info.
Shipping & Returns
How do you ship your furniture?
All orders are shipped via our free white glove delivery service. This includes a delivery appointment, debris removal and placement of the piece in a room of your choice. Please note: more than one flight of stairs may incur an additional charge.
What is your return policy?
All of our pieces are semi-custom made to order so we are unable to accept returns. You may cancel your order within 7 days of placing it for a full refund. After 7 days, we cannot accept cancellations.
what makes your furniture eco-friendly?
First and foremost, we focus on beautiful design and quality craftsmanship. We build furniture to last. In addition, we source eco-friendly materials whenever possible. These include certified plywood, locally sourced domestic woods, reclaimed woods, and sustainable materials such as bamboo and cork. All of our furniture features a low VOC hand applied oil and wax finish.
Can I customize a piece of furniture I see on your website?
In almost all cases, yes! We can adjust sizes, materials and other elements to suit your needs. We can also design new pieces for you or help develop an existing concept.
what type of custom work do you do?
If it involves woodworking, we can probably do it! We work with homeowners, architects and interior designers on everything from furniture to kitchen cabinetry, bathroom vanities, retail displays and more.